We accept returns on all items from emchiproducts.com within 45-days of purchase.
• Free Returns on Eligible Orders
• 45-Day Returns on All Full-Priced Merchandise
• Sale & Final Sale cannot be returned
• Items purchased during our Pre-Black Friday, Early Black Friday, Black Friday and Cyber Monday events are Final Sale and cannot be returned nor exchanged.
Returns, Refunds & Exchanges
We accept returns on any unused, unopened, sealed merchandise within 45-days of purchase, excluding sale, final sale, gift cards, damaged, or opened merchandise.
You may return eligible items for Store Credit or a refund to the Original Form of Payment. If you return for store credit, a return shipping label will provided at no cost. If you return to the original form of payment, a return shipping fee of $7 will be deducted from your total refund.
Please allow 5-15 business days from the date your return has been received for a refund to be processed. Your bank or card issuer may not show the refund or statement credit immediately.
Original shipping charges are non-refundable. Only items purchased at emchiproducts.com can be returned online. Any items purchased at a trade show, event, demo, distributor, retailer or other online platform must be returned directly to that retailer. Items purchased on Amazon.com must be returned through Amazon's returns policies.
EMCHI reserves the right to inspect all returns and makes the sole determination to accept or deny a return or refund for any reason. Only one return may be completed per order. Proof of purchase is required for all returns.